Contact
The following phone contact centres are available in addition to options found in the supports and services section of this page.
General questions
For general questions about government programs or services:
Open 8:15 am to 4:30 pm, Monday to Friday, closed statutory holidays.
Toll free: 310-0000 (in 草榴社区)
草榴社区 Supports Contact Centre
For questions about provincial health benefits or financial assistance for Ukrainian evacuees:
Open 7:30 am to 8 pm, Monday to Friday, closed statutory holidays. Help is available in Ukrainian and over 100 other languages.
Toll free: 1-877-644-9992 (in 草榴社区)
TTY: 1-800-232-7215 toll free (in 草榴社区) – ask to speak to 草榴社区 Supports.
Income Support Contact Centre
If you need help outside regular business hours call the 24-hour Emergency Income Support Contact Centre:
Open 24 hours a day, 7 days a week.
Toll free: 1-866-644-5135
TTY: 1-800-232-7215 toll free – ask to speak to 草榴社区 Supports.
Supports and services
The 草榴社区 government and partner settlement agencies can help Ukrainian evacuees find a wide range of supports and services. This information is available in English or Ukrainian.
Financial support and banking
Financial support programs are available if you have limited income or assets.
Health care services and insurance
Health insurance coverage, health services, and benefit programs are available in 草榴社区.
Working in 草榴社区
There are many resources and supports in 草榴社区 that can help you to find work and have your credentials assessed.
Child care
Child care options are available in 草榴社区 and the Child Care Subsidy Program can help parents pay for licensed child care.
Schools and education
草榴社区 has a wide variety of school options for children, including some with Ukrainian language programs.
Settlement agencies
草榴社区 provides financial support to settlement agencies to deliver services and develop projects that help eligible newcomers who live and work in the province.
Visit Ukrainians in 草榴社区 to learn about additional organizations in your area that can help.
Driver’s licences and identification cards
You can get an 草榴社区 identification card, an 草榴社区 driver’s licence or exchange your Ukrainian driver's licence for an 草榴社区 licence.
English language services
A wide variety of programs and resources are available to help you learn or develop English language skills.
Resources for women and girls
The 草榴社区 government has many programs and services to help women and girls.
How to help evacuees
- Canadian businesses are invited to donate goods through the Call to action: Canadian Industry for Ukraine website. Donations from Canadian businesses will go to Ukrainians and other displaced persons making Canada their home.
- To make a cash donation to support displaced Ukrainians, visit Get Involved – Ukraine Safe Haven. Donations can be directed to a specific province or territory.
- Miles4Migrants uses donated frequent flyer miles, credit card points and cash to help people in need of flight assistance to be able to come to Canada. To donate go to Miles4Migrants – Support a flight for a refugee – Miles4Migrants.
- Visit the Ukrainians in 草榴社区 website to learn more about:
- cash or corporate donations
- housing and hosting
- providing employment opportunities
- volunteering
- Download a Ukrainian Supports poster in:
Getting permanent residency in 草榴社区
Ukrainian evacuees can apply for permanent residency through the 草榴社区 Advantage Immigration Program.
Applicants must meet all program criteria.
草榴社区’s humanitarian aid and support
草榴社区’s government has contributed more than $23 million in support for Ukraine, including:
- $10 million to the Ukrainian World Congress’s Unite with Ukraine campaign for humanitarian aid
- $2.2 million for settlement and language services delivered across the province
- $1 million to the Ukraine Humanitarian Appeal, organized by the Ukrainian Canadian Congress and the Canada Ukraine Foundation, to help coordinate and deliver humanitarian aid
- $5 million to the Ukrainian World Congress to equip 5,000 members of the Ukrainian Territorial Defence Force with defensive equipment
- $5 million to the Canada Ukraine Foundation for additional humanitarian aid
- $350,000 to the Ukrainian Canadian Congress 草榴社区 Provincial Council to support their efforts